Any top up deposit must be paid on the date stated at the time of booking. All prices include VAT and insurance premium tax (where applicable) at the current rate.The balance of your payment must be paid 10 weeks before the start of your holiday. If the rates increase, prices may change to reflect the increase.9. When you book you need to give the names and ages of everyone in your party.Because of the popularity of the festive period we may restrict bookings to past customers.Group bookings (whether made by 1 person or a number of people) of 5 or more holiday homes or pitches or where there are 20 or more people in the party must be made through our sales centre by calling them on 0330 1234 986.There will be a charge for this on some promotional bookings.20. Most dogs are welcome at our parks (except at Ruda and Vauxhall) but only in pet friendly accommodation. Some breeds of dog, including those listed in the Dangerous Dog Act are not allowed so check with us when you book.
The lead booker for a group is responsible for the conduct of the other members of the group and for ensuring they comply with these terms and conditions.If this is not done we will cancel any bookings which are part of a group booking.If you want to make a group booking of 19 or more holiday homes or touring and camping pitches please call our groups team on 0330 1234 987.We may refuse holiday bookings for single occupancy.12. If you wish to book a single sex party you must tell us of this. Family and friends who live at the same address or know each other or who travel together will be considered as making a group booking even if they have made separate bookings.There may be restrictions on bookings from all male or all female parties of over 4 people and restrictions on the number of people who can occupy the holiday home or pitch. Because of the family nature of our holiday parks there are additional restrictions on group bookings at certain times including over the festive period and peak season so please call our sales centre to ask about these.