Symantec endpoint protection 11 clients not updating

Other details, such as policy updates, enable/disable features, etc all work from the server to the client.

It appears to be just the Anti Virus/etc definitions that are not being updated - and it "seems" like they are not being put in the right place by Live Update or something else. "The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years.

The folder "\Documents and Settings\All Users\Application Data\Symantec\Live Update\Downloads" has lots of folders, but "\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content" is empty except for an empty "Content Info.txt" file.

I have reinstalled both manager and client, I have searched this forum and Google but have found nothing that helps!

The Live Update function appears to work and the home page of the Endpoint Protection Manager shows that the info is up to date.

If you click start then run and type on one of the clients will the client download the definitions?

If you run on the server does it download anything?

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As far as I understand it, the folder C:\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content is where clients get updates from ... Live Update put's it's stuff in C:\Documents and Settings\All Users\Application Data\Symantec\Live Update\D After 2 days of trying and 2.5 hours on the phone to Symantec support, it was not possible to get Endpoint Protection working on our server (we only have one server).

It worked perfectly on my laptop but that's not a suitable location for it.

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